Metro-North Railroad
New Haven
This is an accessible station with elevators, a ramp, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
There are three ticket machines at this station:
- Two on the westbound platform west of the station building
- One on the eastbound platform west of the overpass
Waiting area
Waiting area
- Daily: 5 a.m.-12 noon
Customer service
Customer service
There is no ticket office at this station.
Public restrooms
Public restrooms
- Daily: 5 a.m.-12 noon
Subway and bus connections
Subway and bus connections
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Metro-North Railroad Lost & Found office.
Get help
- See Metro-North Railroad timetables.
- Report a problem: Call 511 (say "Metro-North Railroad") or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- Metro-North Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the Metro-North Care program page for more information, including how to call