Metro-North Railroad
New Haven
This is an accessible station with elevators, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
There are four ticket machines at this station:
- Three on the westbound platform just outside the station building
- One on the eastbound platform
Waiting area
Waiting area
- Daily: 4:30 a.m.-10 p.m.
Customer service
Customer service
Ticket office hours:
- Weekdays: 6:10 a.m.-2:10 p.m.
- Closed weekends
Public restrooms
Public restrooms
- Daily: 4:30 a.m.-10 p.m.
Regional connecting services
Regional connecting services
Subway and bus connections
Subway and bus connections
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Metro-North Railroad Lost & Found office.
Get help
- See Metro-North Railroad timetables.
- Report a problem: Call 511 (say "Metro-North Railroad") or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- Metro-North Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the Metro-North Care program page for more information, including how to call