Metro-North Railroad
New Haven
This is an accessible station with elevators, ramps, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
There are three ticket machines at this station next to the ticket office windows in the concourse. Buy tickets ahead of time using the TrainTime app.
Waiting area
Waiting area
- Daily: 4 a.m.-12 midnight
Customer service
Customer service
Ticket office hours:
- Daily: 6:10 a.m.-10:10 p.m.
Public restrooms
Public restrooms
- Daily: 4 a.m.-12 midnight
Regional connecting services
Regional connecting services
Subway and bus connections
Subway and bus connections
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Metro-North Railroad Lost & Found office.
Get help
- See Metro-North Railroad timetables.
- Report a problem: Call 877-690-5114 or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- Metro-North Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the Metro-North Care program page for more information, including how to call